Privacy Policy

1. Personal Information Protection Policy Sukai 21 Co., Ltd. (hereinafter referred to as "the Company") has established the following personal information protection policy, respects the privacy of everyone who uses this website (hereinafter referred to as "Customers"), and will handle personal information (as defined below) with the utmost care.


2. Management of Personal Information We will keep your personal information accurate and up-to-date, and in order to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education, and will implement safety measures and strictly manage personal information.


3. Purpose of use of personal information

  • All information we obtain from our customers will be used for the following purposes:
  • To ship products, settle product payments, send catalogs and direct mail, provide related after-sales service, and make contact necessary to carry out these activities
  • To notify you of information regarding new products and services To create statistical data for marketing, sales promotion, and product planning
  • To verify your identity when disclosing, changing, adding, or deleting your registered information
  • To deliver targeted advertising
  • To outsource the above operations to a third party

4. Prohibition of disclosure or provision of personal information to third parties We will properly manage personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:

  • When there is customer consent
  • When disclosing to a contractor to provide the services requested by the customer
  • If we determine that the customer is causing harm to a third party
  • When disclosure of personal information is requested by a court, the public prosecutor's office, the police, or an organization with equivalent authority
  • When a customer explicitly requests disclosure or provision to a third party
  • When disclosure or provision is permitted by law
  • When personal information is provided following business succession due to a merger or other reason, and is handled within the scope of the purpose of use prior to the succession

5. Safety measures for personal information We take thorough security measures to ensure the accuracy and safety of personal information.


6. Updates to the Personal Information Handling Policy We may change the policy regarding the handling of information obtained from customers.


7. Compliance with and review of laws, regulations and norms We will comply with Japanese laws and other norms that apply to the personal information we hold, and will review the contents of this policy from time to time and strive to improve it.


8. Handling of Personal Information In accordance with our privacy policy, even if you have not completed a transaction and are in the middle of entering your information, we may obtain the information you have entered on the member registration page or order page of this website and use that information to contact you with questions or about your transaction.


9. Use of Cookies Our website may obtain cookie information and use it for statistical analysis of website usage and advertisement posting. This is for the purpose of providing customers with better information and services, and does not collect information that can identify individual customers. Cookies are small text files that are recorded on your computer when you visit a website, and can identify your computer. You can disable the function of cookies by changing your browser settings, but please note that in that case, you may not be able to receive some of our services. In addition, we may store and refer to cookie information via a third party based on the commission of a third party to distribute advertisements. If you want to disable this, please visit the opt-out page of each advertisement distribution company and follow the procedure to disable the cookie.


10. Logs Each site provided by our company records information such as the pages viewed and the date and time when the customer visits the site as an access log. The access log does not collect information that can identify the customer. The data collected from the access log is used only for statistical analysis of customer usage status, etc., for the purpose of improving the services of our site.

11. Inquiries If you have any inquiries regarding our handling of personal information, please contact us at the address below.
Sky21 Co., Ltd.
Postcode 903-0825  1-51 Shuri Yamakawacho, Naha City, Okinawa Prefecture
[TEL]  098-887-2012 [Mail]  sky@sky21.co.jp
Please send us your requests, questions and inquiries via email.


12. Date of enactment and revision Date of enactment: June 9, 2022